Welcome to Beach Swim Styles! We’re here to help you find your perfect beach look with our inclusive swimwear collections. Below you’ll find answers to our most common questions about products, shipping, returns and more.
Product Questions
Q: What types of swimwear do you offer?
A: We specialize in a wide range of swimwear including bikinis, one-piece swimsuits, men’s swimwear, kids’ swimwear, plus-size options, and stylish cover-ups. Our collections are designed to suit all body types and beach styles!
Q: How do I choose the right size?
A: We provide detailed size charts for each product to help you find your perfect fit. We recommend measuring yourself and comparing with our charts before ordering. For any sizing questions, our customer care team is happy to assist!
Q: Do you offer plus-size swimwear?
A: Absolutely! We’re proud to offer an inclusive range of plus-size swimwear options designed to flatter every body type. Look for our “Plus-size-swimwear” category in the menu.
Shipping & Delivery
Q: How long does shipping take?
A: We process orders within 1-2 business days. Delivery times vary by option:
- Standard Shipping ($12.95): 10-15 business days via DHL/FedEx
- Free Shipping (orders over $50): 15-25 business days via EMS
Q: Do you ship internationally?
A: Yes! We ship worldwide except to certain parts of Asia and some remote locations. We’re continuously working to expand our shipping areas.
Q: Can I track my order?
A: Definitely! You’ll receive tracking information via email as soon as your order ships. You can use this to follow your package’s journey to your doorstep.
Returns & Exchanges
Q: What’s your return policy?
A: We offer 15-day returns from the date of delivery. Items must be unworn with tags attached. Please contact our customer care team to initiate a return.
Q: How do I return an item?
A: Email us at [email protected] with your order number and the items you wish to return. We’ll provide return instructions and address. Return shipping costs are the customer’s responsibility unless the item is faulty.
Q: When will I get my refund?
A: Refunds are processed within 5-7 business days after we receive your return. The refund will be issued to your original payment method.
Payment & Account
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, JCB, and PayPal for secure and convenient checkout.
Q: Is my payment information secure?
A: Absolutely! We use industry-standard encryption to protect all your payment information. We never store your full payment details on our servers.
Q: Can I change my order after placing it?
A: We process orders quickly to get your swimwear to you ASAP. If you need to make changes, email us immediately at [email protected] and we’ll try our best to accommodate your request.
Customer Service
Q: How can I contact customer service?
A: Our friendly team is available via email at [email protected]. We typically respond within 24 hours on business days.
Q: What are your business hours?
A: Our Fresno headquarters operates Monday-Friday, 9am-5pm PST. Emails received outside these hours will be answered the next business day.
Still have questions? We’re always happy to help you find your perfect beach style! Contact us at [email protected] and our team will assist you.
Ready to dive into effortless style? Shop now and get beach-ready!