At Swimwear Specialty Shop, we want your beachwear shopping experience to be as smooth as the ocean breeze. Below you’ll find all the details about our shipping options and hassle-free return policy.
Shipping Information
We ship globally (excluding some Asian regions and remote areas) using reliable carriers to ensure your swimwear arrives in perfect condition.
Order Processing & Delivery Times
- Order Processing: 1-2 business days
- Standard Shipping: via DHL or FedEx (12.95 USD)
- Delivery within 10-15 business days after shipment
- Free Shipping: via EMS for orders over $50
- Delivery within 15-25 business days after shipment
Our Flexible Return Policy
We stand behind the quality of our swimwear collections for women, men, and kids. If you’re not completely satisfied with your purchase, we offer returns or exchanges within 15 days of receiving your order.
How to Return or Exchange
Step 1: Submit Your Request
Email our customer service team at [email protected] within 15 days of receiving your order. Include these details:
- Subject: Return/Exchange Request – Order #[Your Order Number]
- Item(s) to return/exchange (Product Name, Size, Color)
- Reason for return/exchange
- For exchanges: specify what you’d like instead
Step 2: Wait for Approval
We’ll respond within 1-2 business days with return instructions and your Return Merchandise Authorization (RMA) number.
Step 3: Ship Your Return
Package your return securely with the original packaging and include the RMA number clearly visible. Ship to:
Swimwear Specialty Shop Returns3971 Chicago Avenue
Fresno, US 93721
Step 4: Receive Your Refund or Exchange
Once we receive and inspect your return (typically within 3-5 business days after delivery):
- For returns: We’ll process your refund to the original payment method
- For exchanges: We’ll ship your new item using your preferred shipping method
Refund Information
Refunds will be processed within 3-5 business days after we receive your return. The refund timing depends on your payment provider:
- Credit cards (Visa, MasterCard, JCB): 5-10 business days
- PayPal: 3-5 business days
Note: Original shipping fees are non-refundable. For exchanges, we’ll cover the shipping cost to send your new item.
Non-Returnable Items
For health and hygiene reasons, we cannot accept returns on:
- Swimwear that shows signs of wear or has been tried on without protective undergarments
- Plus-size swimwear with removed tags
- Final sale items (clearly marked on product pages)
International Returns
Customers outside the U.S. are responsible for return shipping costs and any applicable customs fees. We recommend using a trackable shipping method as we cannot be responsible for items lost in transit.
Need Help?
Our customer service team is happy to assist with any shipping or return questions. Contact us at [email protected] and we’ll respond within 24-48 hours.
Thank you for shopping at Beach Swim Styles – where your perfect beach look begins!
